Empower Your Organization with the True Power of Applied AI

With CQ’s Applied AI, you can do early detection of quality issues, predictive analytics for non-conformance or failure, proactive risk management, automated prioritization of complaints handling and more.

  • How CQ Hyper-Automation Enables Faster Decision-Making Across Quality and Safety Processes
  • Applied AI: Going Beyond the Buzz and Delivering Real Value to Quality Leaders
  • Why Your Organization Must Leverage AI and ML to Improve Safety Management

Our Esteemed Clients

logo image
logo image
logo image
logo image

ComplianceQuest’s AI framework is at the heart of our every product, and it is designed to implement the following types of automation

  • Task Automation

    Automating short-running, routine tasks for quick benefits. From a quality perspective, this could be as simple as automatically notifying a stakeholder once a CAPA is triggered or an audit is scheduled with an e-mail notification.

  • Process Automation

    Orchestrating and automating long-running processes to deliver higher business value. Examples include eliminating redundant complaint records by detecting duplicates and automatically merging and closing them.

  • Augmentation

    Empower knowledge workers with intelligent capabilities and enable self-service for customers. This could be spotting a non-conformance that is fairly similar to an earlier one that was detected and automatically recommending escalation to CAPA.

  • Task
    Automation

  • Process
    Automation

  • Augmentation

Real-Time Collaboration

Are your quality teams bogged down by categorizing and prioritizing complaints?

ComplianceQuest Offers:

  • Automated Categorization / Classification / Priority of Complaints
  • Automated determination of Complaints reportability
  • Automated Prioritization of Risks

Your quality workflows are not always simple and are not easily followed by everyone involved in quality processes?

ComplianceQuest offers:

  • Recommend Next Best Action in Workflows
  • Recommend risk level for Complaint
  • Suggest Audit Finding Type based on the description of previous similar findings
  • Identify similar Audit Findings to determine reoccurrence and show the resulting related Audit Finding records in the Related List
  • Identify similar Nonconformance to determine reoccurrence and recommend escalation to CAPA
Productivity
Productivity

Need reliable predictive analytics to flag possible issues based on analyzing past information?

ComplianceQuest Offers:

  • Predictive Analytics to detect existing repeat/trending issues (NC, CAPA, Complaints) to flag potential failures for risk mitigation
  • Advanced analytics across the (quality and safety) value chain in a visual dashboard as part of Control Towers for Management Review Solution
  • It is not only about data, but the control towers also make it easier to collaborate and “act” on the next steps
  • Thanks to intelligent automation, valuable time can be spent on higher-value tasks around decision-making and analysis

Too many duplicate Safety Events and Root Causes? Need smart detection of the type of user self-reportings?

ComplianceQuest Offers:

  • Reduction of redundant safety event records by detecting duplicates to minimize duplicate entry
  • Identification of similar safety events to determine root cause recurrence
  • Intelligent recommendations for event record type (Complaint, Safety Event, Change Request) based on the description of user self-reportings (with MyCQ, CQ’s personalized employee portal)
Productivity
Productivity

Handling large complaints-related data sets is complicated

ComplianceQuest offers:

  • Extraction of data elements and insights from Complaint intake to auto-populate Complaint record (POC)
  • Core integration automation of Salesforce Services Case to Complaints through intelligent triage
  • Reduction of redundant Complaint records by detecting duplicates and automatically merging and closing them
  • Search for similar Complaint records linked to an existing investigation to minimize duplicate entry
  • Retrieval and selection of Complaint records with semantically similar descriptions to start an investigation

Are your quality teams bogged down by categorizing and prioritizing complaints?

ComplianceQuest Offers:

  • Automated Categorization / Classification / Priority of Complaints
  • Automated determination of Complaints reportability
  • Automated Prioritization of Risks

Your quality workflows are not always simple and are not easily followed by everyone involved in quality processes?

ComplianceQuest offers:

  • Recommend Next Best Action in Workflows
  • Recommend risk level for Complaint
  • Suggest Audit Finding Type based on the description of previous similar findings
  • Identify similar Audit Findings to determine reoccurrence and show the resulting related Audit Finding records in the Related List
  • Identify similar Nonconformance to determine reoccurrence and recommend escalation to CAPA

Need reliable predictive analytics to flag possible issues based on analyzing past information?

ComplianceQuest Offers:

  • Predictive Analytics to detect existing repeat/trending issues (NC, CAPA, Complaints) to flag potential failures for risk mitigation

Would you like to take your Management Reviews to the next level with AI-enabled workflows? CQ Quality and Safety Control Towers are here!

ComplianceQuest Offers:

  • Advanced analytics across the (quality and safety) value chain presented with dashboards, charts, trends, etc.
  • It is not only about data but the control towers also make it easier to collaborate and “act” on the next steps
  • Thanks to intelligent automation, valuable time can be spent on higher-value tasks around decision-making and analysis

Handling large complaints-related data sets is complicated

ComplianceQuest offers:

  • Extraction of data elements and insights from Complaint intake to auto-populate Complaint record (POC)
  • Core integration automation of Salesforce Services Case to Complaints through intelligent triage
  • Reduction of redundant Complaint records by detecting duplicates and automatically merging and closing them
  • Search for similar Complaint records linked to an existing investigation to minimize duplicate entry
  • Retrieval and selection of Complaint records with semantically similar descriptions to start an investigation

Client Testimonials

Whether it is a small, medium or enterprise sized manufacturer, companies choose Compliance Quest for its end-to-end Quality, Health, Safety and Environmental Management (QHSE) Solutions.

View More


We are still getting started and have only just implemented Document Management. We are very excited about the potential for managing our QMS and can’t wait to move onto the other ComplianceQuest modules with the help of Amit.
Karen Bligh,
Australian Dental Manufacturing


We have just migrated our change, complaint, audit and document management system onto the eQMS provided by ComplianceQuest. ComplianceQuest has given excellent support in providing customization to our specific QMS requirements and sustained guidance through the entire migration and integration process.
Sudharshan Shetty,
CEAT Ltd.


Everything is automated and fast; we can generate reports for information, strategic, and planning purposes, which makes a huge impact on our productivity and efficiency. The support and communication at ComplianceQuest have been top-notch, even on days when there was a lot of pressure.
Kippy Hillhouse
Quality Engineer


We are still getting started and have only just implemented Document Management. We are very excited about the potential for managing our QMS and can’t wait to move onto the other ComplianceQuest modules with the help of Amit.
Karen Bligh,
Australian Dental Manufacturing


We have just migrated our change, complaint, audit and document management system onto the eQMS provided by ComplianceQuest. ComplianceQuest has given excellent support in providing customization to our specific QMS requirements and sustained guidance through the entire migration and integration process.
Sudharshan Shetty,
CEAT Ltd.


Everything is automated and fast; we can generate reports for information, strategic, and planning purposes, which makes a huge impact on our productivity and efficiency. The support and communication at ComplianceQuest have been top-notch, even on days when there was a lot of pressure.
Kippy Hillhouse
Quality Engineer

Innovate your Organizational Processes with CQ.AI

Make intelligent decisions with Artificial Intelligence and empower your organization to achieve success.

REQUEST FREE DEMO