Supplier Management

Streamline your supply chain output by integrating quality, safety, performance management and collaboration tools to increase supplier performance while reducing risk and cost.

Partner with suppliers, contractors and vendors to improve quality and safety.

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With CQ’s Supplier Management Solution, you can take control of your supplier quality across all locations, by assessing and qualifying, on-boarding, interacting, collaborating, escalations, measuring, and monitoring performance of your suppliers.

Managing your suppliers today can be a global challenge, whether you’re a manufacturing, consumer goods, energy or highly regulated life sciences operations. There’s often no visibility into processes or vendor performance, communication and collaboration is difficult with siloed data and disparate systems, and maintaining costs, meeting deadlines, and achieving quality, safety and regulatory standards can prove virtually impossible. For many companies without the capabilities to manage their supply chain, such uncoordinated and inefficient efforts result in significant financial, quality, safety, brand and time impact.

- You know your performance is only as good as your suppliers’. Non-conforming material and delays can lead to product recalls, higher costs and missed revenue opportunities, compliance violations and reputational harm.
  
  With CQ Supplier Management System, you can stay on top of all elements of your supplier management processes, identifying issues as they arise, managing approvals and changes in real-time, and ensuring appropriate supplier performance and quality standards through consistent audits and reviews.
  
  By digitally transforming how you engage with your suppliers at every step, you ensure that every interaction is performed as it should, nothing gets missed or dropped, and continuity of supply is maintained.
- Your entire team can benefit from transforming how you work with your suppliers by integrating a collaborative system into your operations.
  
  CQ Supplier Management is a secure, cloud-based solution that fosters best practices in your supplier relationships, ensuring quality, compliance and readiness.
  
  Tightly coupled with audit, risk, change, document management and other QMS capabilities, information is easily and instantaneously shared with your suppliers, making it straightforward to address issues, take corrective actions and stay ahead with real-time performance monitoring that drives efficiency and cost-effectiveness.
  
  Collaborate with your suppliers, identify and resolve issues, manage approvals and changes in real-time, exchange documents, get two-way visibility of supplier performance through a dedicated Supplier Central portal.
- Eliminate back-and-forth emails, documents and spreadsheets to interact with your supplier base. For the first time, get complete transparency and oversight about supplier specifications, change requests, deviations, safety compliance, permit to work, contractor certifications, etc. With bi-directional communication, workflows and alerts, you can identify issues sooner and easily escalate when necessary.
  
  Now, you can:
  
  Gain a consolidated, 360 degree view of your supplier engagements
  
  Manage and control all elements of your supplier interactions
  
  Provide supplier and partner visibility and access to all your departments throughout the supply chain
  
  Ensure supplier compliance and reduce risk
- With increasing complexity of supply chains, more intimate collaboration between customers and their suppliers is needed to uphold high quality standards.
  
  Through ComplianceQuest’s Supplier Portal, you can communicate and collaborate with your suppliers in real-time on all quality and supply chain issues. Through the CQ platform, you can share access with each supplier through their own personalized portal where they can complete actions or tasked assigned to them by your teams.
  
  More importantly, the CQ Supplier Portal allows for real-time 2-way communication between you and your suppliers. Through their respective portals, your suppliers can respond to tasks, submit requests, exchange documents and communicate using chatter directly through the portal.

Support Your Entire Organization

Management

Gain complete visibility and transparency of supplier performance to make real-time data-driven decisions to reduce supplier risk throughout the supply chain.
Quality

Build strong relationships by collaborating with suppliers in a process of continual improvement to minimize product quality and compliance issues and ensure fewer customer complaints.
Manufacturing

Quickly identify and resolve supplier quality and performance issues to reduce cycle time and improve cost savings by eliminating waste and product failures.
Engineering

Effectively engage the best selection of capable suppliers to optimize process and production development accelerating NPI success and financial performance.
Suppliers

Keep abreast of changes, issues, and overall performance indictors in real-time to quickly identify and act on information and areas needing attention, promoting continuous improvement.
Procurement

Ease the burden of supplier management and rationalization while ensuring supply integrity by engaging the most reliable and qualified suppliers.

What They Say About Us

“For the first time, we really understand the depth of our supply chain – particularly as conditions change – and can understand where the weaknesses are. We’re no longer chasing down issues and learning of problems too late. ComplianceQuest gives us complete control over our supply chain as we aggressively scale our business.”

VP Supply Chain

Global Life Sciences Company
We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently and working to scale the usage further. CQ solution has been configured to meet our needs, works elegantly across languages, across time zones, and business verticals. With integration between CQ and SAP to exchange critical data, the process automation provides a lot of productivity. CQ configuration team and support have worked hard to ensure that our needs continue to be met. They consistently go above and beyond. We cannot be more pleased with our use of CQ QMS capabilities and would definitely recommend to anyone who is looking for a modern cloud based EQMS solution especially if you want a scalable EQMS solution.

Lia Budiman,

Continental Contitech

Key Features of CQ Supplier Management Solution

Permit to Work

Ensure contractor compliance to required training and understanding of safety risks at the workplace prior to contractors arriving.
Rating and Scorecards

Allows buyers to rate their suppliers and measure supplier performance.
Approved Supplier List (ASL)

Allows the ASL to be generated and maintained.
Buyer and Supplier Collaboration

Collaborate with your suppliers, identify and resolve issues, manage approvals and changes in real-time, exchange documents, two-way visibility of supplier performance through a dedicated Supplier Central portal.
Mobile Access

Access your QHSE (EQMS and SMS) solution on the go – anywhere, anytime and on any device.
Reporting and Analytics

Utilize out-of-the-box reports and dashboards to help get you started right out of the gate. Create any number of additional reports and dashboards.
Social Like & Follow

Like and follow relevant records in the system. Be notified via email, dashboard, and mobile to stay informed of developments.
On-Boarding and Change Management

Helps organizations to streamline supplier onboarding activities so that new vendors, contractors, and suppliers can start supplying goods and services more quickly.
Audits

The audit workflow engine provides best practice functionality to conduct all types of audits – including remote desktop audits.
Corrective Action Requests

Provides buyers with a way to manage the SCAR process. Alerts are issued to suppliers about downward trends so they can respond and address issues quickly.
Deviation Request

CQ Supplier Deviation (SDR) provides a complete closed-loop process for managing temporary supplier deviations for received goods, helping reduce data errors.
Document Exchange

Document exchange process allows users to securely share, distribute, track, and control access to latest versions of content.
Incoming Inspections and CoA

Allows suppliers to submit their inspection data to buyers in order to receive approval to release a shipment.
PPAP (Production Part Approval Process)

CQ PPAP process helps reduce the risk of nonconforming products and delays by managing new parts/material and change requests more efficiently by involving the suppliers in the PPAP process.